Privacy Policy

How we use your data

(art. 13 of EU Regulation 2016/679)
INFECOM – v.01 of 25/09/20

Dear User,

we would like to provide you with some information about the modalities and purposes related to the processing of your personal data.

Who we are

The Data Controller is HELLAS VERONA FC (hereinafter HVS), C.F./P.IVA 02284490238, with registered office in VERONA (VR) VIA OLANDA 11, in the person of its legal representative Maurizio Setti.

Nature and conferment of data

The conferment of your personal data to HV Service srl is optional, but it is indispensable for the registration to the site, for the management of the buying and selling process, for the sending of informative material, of our news or promotions and/or for the personalization of the advertising communication. Therefore, if you refuse to provide the necessary data, these services can not be provided.

Navigation data will be collected automatically.

Purposes of the treatment

We inform you that your personal data will be used for the following purposes of treatment:

  1. Navigation in the site
    Data retention period: 30 days.
  2. Registration in the site
    Period of data retention: Until the user account is deleted
  3. Management of the online sales process and related tax documents
    Data Retention Period: In accordance with regulatory requirements
  4. Use of contact data for commercial and informational purposes (Massive Mail Marketing Campaigns, Direct Mail Marketing, etc.), with analysis of purchase data (Item types, volume and frequency of purchases) also through profiling processes, aimed at personalizing the commercial offer to make it more adherent to the interests of customers.
  5. Period of data retention: 2 years from the last purchase made.

Legal basis

The legal bases, which legitimize the treatments described in this information, are:

  1. For the purposes referred to in point a., b. and c.: the pre-contractual or contractual execution of which the data subject is a party (art. 6 c.1 lett.b Reg.UE 2016/679)
  2. For the purposes referred to in d. and e.: the explicit consent (art. 6 c.1 lett.a Reg.UE 2016/679).

The Data Controller HV Service srl will process your personal data only to the extent that they are indispensable in relation to the purposes referred to in the preceding points, in compliance with the provisions of current legislation on the protection of personal data.

Treatment modalities

Your personal data, as “concerned”, in particular:

Name, date of birth, contact details (physical address, e-mail, telephone number).
Data category: Identifiers – Personal data: common

Economic data (type, volume and date of purchases).
Data category: Economic – Personal data: common

Navigation data (IP addresses or domain names of computers and terminals used by users, addresses in URI/URL notation, the time of the request and other parameters relating to the user’s operating system and computer environment).
They will be treated with a high level of security and in any case always adequate to the most modern standards. All protection measures indicated by the legislation on the protection of personal data and the applicable regulations are implemented, as well as those determined by the Data Controller.

The data will be processed by the authorized categories below:

  • Data Processors for:
    • Management of the service of processing and sending commercial communications,
    • Management of the online sales service,
  • Persons authorized to the treatment for:
    • Online sales management,
    • marketing management,
    • management of IT support.

Communication and transfer of data

The data, collected by the Data Controller, may be communicated, in addition to the subjects mentioned above, to other categories of subjects for whom the communication is strictly necessary, functional and compatible with the legal basis governing the processing of your data.

As part of the treatment carried out by the subjects described above, your data will not be transferred to third countries.

Automated decision-making and profiling

The processing of your data may be subject, following explicit consent, profiling, in order to provide communications more in line with your interests. In no case will automated decision-making processes be used.

Rights of the interested party

In your capacity as Data Subject, you enjoy the rights set forth in sections 2, 3 and 4 of Chapter III of Regulation (EU) 2016/679 (e.g., to request from the Data Controller: access to and rectification or erasure of your personal data; to restrict the processing that concerns you; to object to their processing). The interested party has in particular the right to:

  • obtain from the Data Controller the confirmation that there is or is not a processing of personal data concerning him/her and, in this case, to obtain access from the personal data and information provided for by Article 15 of EU Regulation No. 679 of 2016;
  • obtain from the Data Controller the rectification of inaccurate personal data concerning him;
  • to obtain the cancellation of personal data concerning him/her, where such data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, or where further conditions set out in Article 17 EU Regulation No. 679/2016 apply and provided that the conditions set out in Article 17(3) EU Regulation No. 679/2016 do not apply;
  • obtain from the Data Controller the limitation of the processing when:
  • the data subject disputes the accuracy of the personal data, for the period necessary for the Data Controller to verify the accuracy of such personal data;
  • the processing is unlawful but the data subject opposes the cancellation and instead requests the application of restriction measures or requests that the processing be carried out for the purpose of ascertaining or defending one of his or her rights in a court of law;
  • to receive in a structured, commonly used and machine-readable format, the personal data concerning him/her; in the event of exercising this right, the data subject shall have the right to request that the Data Controller transmits said data directly to another data processor;
  • object to the processing of personal data concerning him/her in the event that the conditions of Art. 21 EU Regulation No. 679/2016, paragraph 2, are met;
  • propose a complaint to a supervisory authority.

Regarding the exercise of these rights, the Data Subject may contact:

Data Controller

VERONA (VR), Via Olanda 11
C.F.: 02284490238 / P.I.: 02284490238

Data storage

The personal data that you will provide us with will be kept for the purpose of carrying out the agreed service and will be stored for the time necessary to carry out the service. The conservation may take place through:

  • storage within the hardware systems of the Data Controller or its managers;
  • archiving in accordance with the Digital Administration Code; in this case the owner will use only accredited subjects under Art. 29 CAD where the same is not made directly on their own application systems.




OneSignal is a messaging service provided by Lilomi, Inc. OneSignal allows the Owner to send messages and notifications to Users on platforms such as Android, iOS and on the web. Messages can be sent to single devices, to groups of devices, or based on topics or specific segments of Users. Depending on the permissions assigned, the collected data may concern and include information on the precise location (for example, through GPS data), on the Wi-Fi network and on the applications installed and activated by the User. To allow the operation of the OneSignal service, we use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS) or technologies similar to cookies. The data collected could be used by the service provider for promotional purposes (based on the interests of the Users), statistics and market analysis. For further details on the use of data by OneSignal, please consult the relevant privacy policy. Opt-out from push notifications in most cases, Users will be able to disable notifications through the settings of their device (for example the section on Push Notifications), making the relative changes in relation to all or some of the applications present. Opt-out from interest-based promotional activity Users will be able to opt-out from OneSignal’s promotional functions through the settings of their device (for example, those relating to advertising management). Different configurations of some devices, or the installation of any updates, may affect the operation of the settings mentioned. Personal Data processed: Usage data; e-mail; unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example); lenguage; geographic location; Tracking Tool; various types of data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy – Opt out. Category of personal information collected under the CCPA: identifiers; information on the Internet; geolocation data; indirect information. This type of processing constitutes a “data sale” (“sale”) under the CCPA. In addition to the information contained in this clause, the User can consult the section describing the rights of Californian consumers, for information on how to opt out of the sale.